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In our FAQs, we aim to address common queries and provide helpful information about our cutting-edge range of scientific imaging solutions. Whether you're a researcher, scientist, or imaging enthusiast, this page is designed to assist you in understanding the features, functionalities, and applications of our cameras. If you have any specific questions that are not covered here, please feel free to reach out to our support team.
Compared to regular consumer-grade cameras, scientific cameras are made specifically for use in research and scientific applications. They have features like precise exposure control, extensive software support, and higher sensitivity and lower noise.
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Our cameras are well-known for their outstanding dependability, performance, and adaptability, which makes them perfect for a variety of scientific fields like engineering, chemistry, biology, and physics. High sensitivity, low noise, sophisticated imaging capabilities, and extensive software support are some of the main advantages.
Yes, our cameras have advanced capabilities like linear response, precise exposure control, and precise calibration options that allow quantitative analysis and measurements in a range of scientific applications like particle tracking, microscopy, and spectroscopy.
A variety of software programs, including our in-house developed Solis imaging software and external programs like ImageJ, MATLAB, and LabVIEW, are compatible with our cameras. Furthermore, we offer software development kits (SDKs) for tailored integration into processes.
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Yes, many of our cameras allow for the streaming of excellent images and videos for in-the-moment viewing and analysis. This feature is especially helpful for applications that need to acquire data quickly and for dynamic experiments.
A standard warranty period covering manufacturing defects and malfunctions is usually included with our cameras. For specific warranty information, please consult the product documentation or get in touch with our sales staff.
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The specific camera model and the needs of the application determine the calibration process. Through software interfaces, customer support channels, and technical documentation, we offer comprehensive calibration instructions and support.
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Yes, confocal microscopy, phase contrast, brightfield, darkfield, and fluorescence imaging modalities are all compatible with our cameras. For thorough sample analysis, our adaptable camera systems can be included into multi-modal imaging setups.
Yes, many our cameras are capable of high-speed imaging at frame rates ranging from hundreds to thousands of frames per second (fps). This means that they are perfect for capturing phenomena that move quickly, like combustion processes, fluid dynamics, and cellular dynamics.
Yes, we can precisely control the timing and intervals of exposure for time-lapse images with our cameras. To observe dynamic processes over extended periods of time, time-lapse imaging is frequently used in biological research, material science, and other disciplines.
To increase the functionality and adaptability of our camera systems, we provide a variety of accessories such as lens adapters, filter wheels, light sources, temperature controllers, and mounting hardware. For options on accessories, please refer to our product catalogue or get in touch with our sales team.
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Yes, a lot of our cameras are built to withstand extreme environments and are suitable for use in cryogenic systems, vacuum chambers, and other harsh settings. For these kinds of applications, specialised camera models with the right sealing and cooling are available.
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In the user manual for the camera, we include cleaning and maintenance guidelines. Generally, it involves gently wiping the camera's exterior and optics with a soft, lint-free cloth, avoiding harsh chemicals and abrasive materials. Your camera will function at its best and last longer with regular maintenance.
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Usually, firmware upgrades are available to improve camera performance, add new features, or fix problems found after the camera has been purchased. Upgrades to the camera's hardware may be feasible, depending on the model and customisation choices. Please get in touch with our technical support staff if you need help with updates.
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A wide variety of third-party accessories, such as lenses, filters, microscopes, and imaging systems, are designed to work with our cameras. To guarantee a flawless integration with equipment from third parties, we offer comprehensive specifications and support.
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The most suitable camera to use will depend on several variables, including the required application, desired sensitivity, resolution, frame rate, and dynamic range. We have knowledgeable sales and support staff on hand to help you select the best camera for your requirements.
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