In response to the Coronavirus outbreak, we are following the guidance from relevant authorities and taking the appropriate steps to protect our customers, employees and community.
These steps include travel restrictions, risk assessments for service visits, increased use of virtual meetings and ensuring business critical teams are set up to work from home.
We will continue to work with our teams around the world to manage this dynamic situation and minimise the resulting disruption it has on our customers and our business operations.
Below is a summary of some of our existing and new initiatives that you may find useful during this challenging time.
Live Online Tutorials
Our Application Specialists will provide tailored learning sessions to meet your specific needs and help you overcome challenges in your research. These remote sessions will allow you to learn more about a range of technologies, techniques and solutions.Register Now
Solution Sessions and Virtual Product Demos
We are providing online consultations with our App Specialists, as well as virtual product demos (where possible). We would love to discuss your application challenges and help to find solutions to advance your research.Register Now
Virtual Support and Service
Our customers can gain access to our global service and support professionals to optimise your analyses and assist with any technical issues or queries that you may have. We also have a range of self-help guides available online.Learn More
Share your Scientific Advances
We are giving researchers a platform to present their work to their peers through one of our virtual events, webinars or round table discussions. If you’re interested, please complete the form below and we will work with you to identify a suitable opportunity.Register Now
Learning Centre Materials
Our Learning Centre features an extensive range of Application Notes, Case Studies, Webinars and Whitepapers for a range of applications and products.Learn More
Live Chat Feature
We will be operating a Live Chat function during times of peak traffic on our website. Our representatives will be on hand to answer any technical or support questions you may have.